Policies — ReedFab

Shipping

Published transit times are estimates, not guarantees. Carrier delays can happen.
Orders ship after payment clears (and after any custom quote is confirmed).
Risk of loss passes to the buyer when the carrier accepts the package, unless required otherwise by law.
Duties, taxes, and brokerage for international shipments (if offered) are the buyer’s responsibility unless we state otherwise in writing.
Please confirm your shipping address at checkout — undeliverable packages may incur reship fees.

Contact us before returning anything so we can issue instructions.
Unopened items in original condition may be returnable within a limited window; opened electronics may be ineligible except for defect.
Defective hardware covered by our limited warranty will be repaired, replaced, or refunded at our option after we confirm the issue.
Misuse, improper wiring, water damage outside intended use, or unauthorized modification voids warranty claims.
Custom / special-order items and digital/cloud subscriptions are generally non-returnable once provisioned.

We collect contact and order details you provide (name, email, phone, address, messages) to fulfill orders and respond to inquiries.
Payment card data is handled by Stripe — we do not store full card numbers on our servers.
Account/cloud data (email, device names, sensor readings you send) is used to operate the service you signed up for.
We do not sell your personal information. We may use processors (hosting, email, payments) as needed to run the store.
To request a copy or deletion of your account data, email orders@reedfab.com.

Prices are shown in USD unless noted and may change without notice until an order is paid.
Quantity discounts may be available for larger needs — ask via the quote form. Online cart prices are the standard listed rates.
Fraudulent or unauthorized payments may be cancelled and reported.

Cloud features are provided as-is for monitoring convenience. Do not rely on them as the sole safety system for critical processes.
Free keeps the latest reading only. Home, Business, and Enterprise retain about six months of history. Email alerts use a 15-minute cooldown per trigger and a daily cap that depends on the plan.
Service availability depends on internet, hosting, and your devices; outages can occur.

Products are intended for the uses described on their pages. You are responsible for safe installation and local code compliance.
To the fullest extent allowed by law, ReedFab is not liable for indirect, incidental, or consequential damages arising from use of the products or site.
Site content may contain errors; we may correct listings, refuse orders, or cancel clear pricing mistakes.